We carry insurance that specifically names tree house building as the primary business activity. This is very expensive and hard to get at any price. If you consider another tree house builder for your project, make sure that they are not carrying a tree worker’s or general carpenter’s policy and telling you that they are fully insured for tree house construction. If their insurance company finds out that they primarily build tree houses, then you will not be protected.
We stand behind the quality of our work. If it is later discovered that in any part of a tree house project, we performed work in a sub-standard or un-workman-like manner, then we will attempt to fix the problem. Either we will come out and bring the tree house up to high quality standards, or we will make other arrangements that keep everyone as happy as possible. That being said, if the tree house is damaged through normal use, normal weathering, pests such as squirrels or bugs, or an act of nature or act of god, then it will not be our responsibility to make repairs free of charge. Sometimes the difference can be blurry with tree houses because of the movement and inter-connection with nature. So there is no hard line, but we do promise to try reasonably hard to keep you happy and do what we honestly believe is right to keep our integrity and commercial standards of honor.
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